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The reason I cancelled my order the next day is that I had terrible buyer’s remorse. The sales rep quoted me almost $10,000 for 10 windows.

I told him it was out of my budget. Within 20 minutes the price was reduced by $4,000. I realized what a rip off the original price is and wondered how many people pay all that. It states on the contract that you have to hand deliver your cancellation to NJ or send a telegram.

I read online where Castle is suing customers for cancelling because they didn’t go through the process. I sent a telegram and cancelled my check and it cost $160. I received a call from a guy who has worked for Castle for 34 years and reduced the price by another $1000 making it $5000 less than the original price!!!!

I received 2 local quotes that were similar to Castle’s final quote. I came to the conclusion that if they are that desperate there has to be a reason and I would suspect not a good one.

Reason of review: Pricing issue.

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