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Holy smokes! We had a salesperson come to our house (who will remain nameless) that totally made me NOT want to buy these windows.

He was 45 minutes late and stayed for over two and half hours. When I asked if he knew when he'd be done explaining, he gave me a snippy answer "I don't know, it's your money". Aside from this unprofessional behavior..his personality was something out of Seinfied.

My husband and I are still shooting off oneliners from our conversation with him. What a roller coaster.

Reason of review: Poor customer service.

Location: Brooklyn, New York

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That's Strange, We don't even cover Brooklyn. If this did occur, then we apologize, but you either have us confused with another company or you were not at your home when you posted the concern.

Can you please provide us with more details such as the sales representative's first name, or your street address or name? We would like to address your concern, but it is very difficult to do so without being able to isolate the problem.

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