Product: Castle Windows Window Clear all filters (0 of 27 reviews match)
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Castle Windows - Horrible

Lies lies lies, they keep lying to us... Been having problems from the start!!! I deeply regret ever dealing with them!!!
1.7
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Product
Castle Windows Window
#1365381
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I need 4 windows replaced. All he talked about was his warranty and he ran down everyone else. $3500.00 for 4 windows seems a bit much as far as I'm concerned. I'm glad I googled them. I have read many of the complaints here. The only valid point he made was the...
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Anonymous
Hank

Ordered and paid 4K deposit on 8 windows, with Aug 24 installation date. Now Sept 24, finally showed up. No permit, no license, no insurance. Sent them away, called their offi...

Product
Castle Windows Window
#1319371
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We had windows installed back in 1999 and they were life time warranty I call Tuesday of this week as was told are are running about 6 weeks out and I would get it replaced. Today I call and is the total opposite there Berlin, ct location went out of business and they...
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Anonymous
Anonymous

As a follow up to my post. I was told I did not have Castle windows installed however every one has the CASTLE name on the locking device!!!! Interesting. Next thing they will...

Anonymous
Steven Ross

Purchased windows in CT from Castle Windows in early 2000. Called in 2014 and requested some replacement parts. Had no problem getting parts sent to me. Called recently and wa...

1.0
Product
Castle Windows Window
#1308716
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Dont trust CASTLE WINDOWS. Purchased windows for entire house. Install looks bad and one window was installed with broken frame. Windows work poorly. Now windows are loosing gas and turning colors. Called castle to repair my window and they sent a repairman down. He...
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1.0
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Castle Windows Window
#1301155
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I have called every 2 to 3 wks. for up dates. I am told they are on the way, they are here somewhere, they need to be checked out, we will call you. I have spoken to 3 people so far, however the last lady was very condescending in her replies to my questions. This is...
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3.0
Product
Castle Windows Window
I didn't like
  • Guarantee
#1289861
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Castle windows made the most sense out of anyone that came out, I had 6 companies come out including Anderson and pella. Castle was the only company that explained the warranty and material go hand and hand. No added cost and no picking 3 different series. And good...
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4.8
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Castle Windows Window
#1077827
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Castle Windows Window Review

I recently replaced all the windows in my home with castle, my parents were the ones to request them. Both my parameters and I have had a great experience. The windows have made my house much warmer in the winter.
Product
Castle Windows Window
#1030063
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I tries to get them to honor the warranty on the glass which is discolored and full of moisture.The two reps i contacted both stated that they are not the Castle "The Window people" that sold and installed my windows that there are many companies using the same name...
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1.0
Product
Castle Windows Window
#980410
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We ordered windows and for the most part they are fine.Our kitchen window is a different story, we were called from the factory and told the style we wanted was not right for the location and a casement style would be best. The window is smaller in glass area by quite...
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Anonymous
Anonymous

When did this happen to you? I'm taking them to court! The windows they installed are too small and therefore a fire hazard! I'm now becoming aware of all these complaints and...

2.1
Product
Castle Windows Window
#938180
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Windows fail. Moisture forms between panes and when I called for replacement window I get the run around. These Windows cost $8000.00 and were guaranteed for life. When I called the company I was told I would have to pay &155.00 and then he said there was no location...
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Anonymous
Anonymous

Having the same issue here in CT

Richlands, North Carolina
Product
Castle Windows Window
#931608
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