Product: Castle Windows Window Clear all filters (0 of 24 reviews match)
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We had windows installed back in 1999 and they were life time warranty I call Tuesday of this week as was told are are running about 6 weeks out and I would get it replaced. Today I call and is the total opposite there Berlin, ct location went out of business and they...
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Anonymous
Anonymous

As a follow up to my post. I was told I did not have Castle windows installed however every one has the CASTLE name on the locking device!!!! Interesting. Next thing they will...

Anonymous
Steven Ross

Purchased windows in CT from Castle Windows in early 2000. Called in 2014 and requested some replacement parts. Had no problem getting parts sent to me. Called recently and wa...

1.0
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Castle Windows Window
#1308716
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Dont trust CASTLE WINDOWS. Purchased windows for entire house. Install looks bad and one window was installed with broken frame. Windows work poorly. Now windows are loosing gas and turning colors. Called castle to repair my window and they sent a repairman down. He...
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1.0
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Castle Windows Window
#1301155
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Castle windows made the most sense out of anyone that came out, I had 6 companies come out including Anderson and pella. Castle was the only company that explained the warranty and material go hand and hand. No added cost and no picking 3 different series. And good...
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4.8
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Castle Windows Window
#1077827
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Castle Windows Window Review

I recently replaced all the windows in my home with castle, my parents were the ones to request them. Both my parameters and I have had a great experience. The windows have made my house much warmer in the winter.
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Castle Windows Window
#1030063
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I tries to get them to honor the warranty on the glass which is discolored and full of moisture.The two reps i contacted both stated that they are not the Castle "The Window people" that sold and installed my windows that there are many companies using the same name...
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1.0
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Castle Windows Window
#980410
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We ordered windows and for the most part they are fine.Our kitchen window is a different story, we were called from the factory and told the style we wanted was not right for the location and a casement style would be best. The window is smaller in glass area by quite...
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Anonymous
Anonymous

When did this happen to you? I'm taking them to court! The windows they installed are too small and therefore a fire hazard! I'm now becoming aware of all these complaints and...

2.1
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Castle Windows Window
#938180
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Windows fail. Moisture forms between panes and when I called for replacement window I get the run around. These Windows cost $8000.00 and were guaranteed for life. When I called the company I was told I would have to pay &155.00 and then he said there was no location...
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Anonymous
Anonymous

Having the same issue here in CT

Richlands, North Carolina
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Castle Windows Window
#931608
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I had problems and the screen fell out of the window. I am 60 years old and since it is a double window I was having great problem putting it back in. After numerous calls I got an appt in 11 days. Customer service is horrible! It would have taken someone 10 minutes...
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Castle Windows Window
#919829
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I had castle windows out years ago. They sent 2:kids out who broke one of my asbestos shingles and didnt think much of it and as a matter of fact told me he was not familiar with this tyoe but luckily my neighbor provided one and they attempted to fix it but ever since...
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3.7
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Castle Windows Window
#829711
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Castle Windows Window Review

Great service very professional they did a good job. Can't thank them enough on the bay window wonderful.
4.3
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Turtle Creek, Pennsylvania
Product
Castle Windows Window
#828545
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