Manufacturer: Castle Windows Category: Installation Clear all filters (7 of 7 reviews match)
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Castle Windows - Broken seals around window panes
Castle Windows - Broken seals around window panes
Castle Windows - Broken seals around window panes
Castle Windows - Broken seals around window panes
Castle Windows - Broken seals around window panes
Castle Windows - Broken seals around window panes
Our windows were installed August 10,2004 from your company that was located at 200 Prosperity Drive in Knoxville Tenn.865-588-6888 that no longer exists. We had made several complaints, which started November 18, 2004 shortly after the seal had came loose on 2,...
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1.8
Product
Castle Windows Window Installation
I liked
  • Were friendly
I didn't like
  • Poor customer service follow up
  • Have not solved my problem
  • Continual lies
#1053603
Reply to reviews
, broken window latch, and got the four hoppers in before dark. Do not call Mt. Laurel, NJ, or Mechanichsburg, PA; very shoddy work, and misplaced concern for money over proper installation before the work is 100% completed per contract. Also good was Gehri who kept us...
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Product
Castle Windows Window Installation
#1001012
Reply to reviews
I contracted to have a Garden window and 4 small cellar to windows to be installed in one day for $4,500 When they came they did not have the glass shelves for the Garden that I agreed to pay an extra $500. It was agreed with the service rep that the remove $500 from...
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3.2
Product
Castle Windows Window Installation
I liked
  • Workers did thier best but were hampered by corp policy
I didn't like
  • Have not solved my problem
  • Continual lies
  • Customer service is rude
#981497
Reply to reviews
I had them in stall new windows when we bought our house.A couple years later I can still feel a draft. I called them they came out and had the nerve to give me these little styrofoam things to put on in the Windows , ARE YOU SERIOUS!!! Like that's gonna stop the...
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1.0
Product
Castle Windows Window Installation
#973300
Reply to reviews
We will never refer anyone to Castle Windows. every time we call, they have one excuse after another. We've called & put in a complaint to the better business bureau after we had 50 windows installed. They ordered the wrong windows for the bathrooms. They didn't caulk...
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Anonymous
Anonymous

When did this happen to you? I'm taking them to court! The windows they installed are too small and therefore a fire hazard! I'm now becoming aware of all these complaints and...

Product
Castle Windows Window Installation
#907029
Reply to reviews
No matter what issues castle windows shows they have resolved, their contractors have not done right from the start with me. First they broke one of my asbestos shingles i am unfortunate to have in the first place but they do not make them any more so my neighbor who...
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Product
Castle Windows Window Installation
#835442
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Castle Windows Window Installation Review

#837095
Quote on note paper. Told salesperson we would not sign that day but high pressure sales "quote" and price drop of $13,000 only for that day. That is dispicable! If we had taken 1st "quote" we would not have known of the discount?
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