I spoke with a female named melissa or something along those lines. I could not tell what she was saying half the time because her words were slurring.
I was interested in some windows and a door install but this girl literally had absolutley no ides what i was talking about. I was not asking questions on the SAT these were basic installation questions and questions about the purchase. I will be calling other companies. I had to ask this girls name 4times.
I think you should work on training your employees better. Maybe if they have knowledge about the product they can sell it.
Review about: Castle Windows Customer Care.
Reason of review: Poor customer service.