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Lies, cheating, stealing (my money) and leaving damage (wooden sill and aluminum siding) to a home that they knew were were putting on the market for sale as soon as the windows went in.3 times (and three months) is not a charm when Castle can't get the type of window and size correct.

The regional admitted that his foremen and reps lie to make a customer "happy." He also threatened to put a lien on my home from money his foreman took and did not report getting.

The caveat as I do taxes is I could have done Anderson windows all around and gotten the energy star tax break...instead I just got a head ache.

Review about: Castle Windows Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1800.

Preferred solution: people to not buy their windows.

I didn't like: Awful from the bottom up.

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Anonymous
#1297585

There windows are not energy star

Anonymous
Bellevue, Washington, United States #1291696

I got Castle Windows and got the energy star tax break

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