Sold windows by a rep named Lazlo who claims he makes over 100k per year- Too much information.
Upon our installation we were given entirely different storm doors than what we expected as per his word.In addition, Castle left a total of 4 stickers on each window- 2 on inside- 2 on outside which we had to scrape off with goof off etc.
I have been calling Castle for 5 days now after install including Lazlo who gave me his card and nobody wants anything to do with us! We are being told a manager will call you back and it never happens. I am not pleased and would never recommend them simply for the blatent disregard for the customer. I have not even begun to pay them yet and they are operating as if my calls and concerns don't matter.
Furthermore I was told that all the stickers were left on the windows for tax write off purposes but that was after I scraped all of them off. I enclosed a photo of the stickers they left on! The installers never told my husband about purpose of sticker or offered to remove them- but they did leave here with a big tip.
Castle Windows.Move to Mexico
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Not as described
- Product or service
- Castle Windows Storm Door
- Review category
- Building Products
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I bought top of the line Pergo Flooring with the Gold under layment and some sort of seal for below that. We were told it had a lifetime warranty and..."
- "After much research, I decided to go with the Versa Tube Grand. I have read the reviews and admit I had the same issue with the free shipping, and never..."
- "Leaf filter installed today and I'm already ticked off. Had to haul off the garbage that the contractor left behind. They used two different screens, one of which..."
- "I did not have a choice when I bought my house 8 years ago as to who supplied my propane. But from the start it's been a horrible experience dealing..."
- "My Name is Maryann I am a real person. I am hear to defend Johnny The Healer! After seeing these horrible lies about Johnny the Healer i had to..."
- "My name is Eddy and 2 years ago Johnny cured my 7+ year cocaine and heroin addiction. I just went back for my annual reboot and reset and I am..."
- "Crook, Money Hungry, Delusional, Crazy and Ill Hearted Dentist. Long Track of Horrible Scam Records Ruthlessly Ripping Numerous Patients for Multiple Tens of Thousands of Dollars. Revoked License and Penalized..."
- "While Cameron Taylor quotes great prices, he is the most unprofessional business owner I have EVER worked with. I hired him on July 31, 2016 to repair my garage floor,..."
- "Georgia power deserves to be dismantled. This company could care less about safety. They are arrogant dictators with zero respect for the public they serve and the property owners they..."