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A salesman came to my home this past Sunday 12/3/2017. He was over 30 min late and acted like he wasn't. Then after his 2-3 hours infomercial, I reluctantly signed for almost 40% in discounts (referral, signing that day, and military). I thought the price would be...
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1.3
I liked
  • Sales manager
I didn't like
  • Sales agreement and cancellation process
  • Pricing
#1143006
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They came into my house showing me a bag of parts that window nation showed me the day before. The EXACT SAME BAG. When i told them that, they got really pissed off and kept saying they make their own window and i was lying. If they lie about that, i dont want to trust...
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#1131253
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Had them install windows in my home less than 10 years ago and called recently while updating my bathroom to get a window installed so it matches the rest. I've called 3 times and spoke to 3 different people who assured me "the right person" was going to call me back....
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#1116044
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Castle Windows are liars

Castle Windows
#1131061
1.0
Details
They came into my house showing me a bag of parts that window nation showed me the day before. The exact same one. When i told them that, they got really pissed off and kept saying they make their own window and i was lying. If they lie about that, i dont want to trust my home to them. STAY AWAY!!!
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Advertised vs Delivered
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
Warranty
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Castle Windows - Castle people lousy people

Castle Windows
#1082616
I canceld my purchase with castle window people before 3 buisness days acording co contract and they take me to court, please be carfull when buying something from this company
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Castle Windows - Very bad

Castle Windows
#1079535
1.0
Details
I cancelled my order with in 3 business days and castle people took me to court i have to hired a attorney
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Castle Windows - BROKEN SEALS ON WINDOWS

Castle Windows
#1053747
I have written 2 reviews, and no response! I even sent pictures
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The reason I cancelled my order the next day is that I had terrible buyer’s remorse. The sales rep quoted me almost $10,000 for 10 windows. I told him it was out of my budget. Within 20 minutes the price was reduced by $4,000. I realized what a rip off the original...
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#1114956
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i did not buy from this company, i worked for them. they do not care about their customers. once you sign the contract, it's pretty much over for you. writing your angry comments on this website is not an effective way of getting your opinion to the owner. just post it...
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Anonymous
Anonymous

Why are you posting this again?You already voiced your opinion. You state that you had contracts in hand and were instructed to lie about warranties to customers. If that were...

#1107549
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I spoke with a female named melissa or something along those lines. I could not tell what she was saying half the time because her words were slurring. I was interested in some windows and a door install but this girl literally had absolutley no ides what i was talking...
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1.9
#1098783
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I had both patio doors replaced at my home several years now. initially the representative was committed extremely friendly, but once they received payment I haven't been able to get them back. Part of the molding around one door was never completed and my screens need...
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1.7
#1088721
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I worked for this company in their mount Laurel, New Jersey office for a very long time. They really don't care about their customers at all. Once you sign the contract, it's over for you. They promise you a lifetime warranty but I specifically remember being told to...
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Anonymous
B. Grieder

Happened to me - just like you said...

Anonymous
Anonymous

The castle shills are so obvious

#1086785
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Castle windows made the most sense out of anyone that came out, I had 6 companies come out including Anderson and pella. Castle was the only company that explained the warranty and material go hand and hand. No added cost and no picking 3 different series. And good...
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4.7
#1077827
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Contact Castle Windows

Mailing Address:
Castle Windows
109 Gaither Dr. Unit 309, Mt Laurel, NJ 08054 17 Brenneman Circle Suite A Mechanicsburg ,PA 17050
Mt Laurel, NJ NJ 08054
Phone:
(800) 360-4400
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Castle Windows Products and Services

I had set up for a free estimate at my home. However became very ill and called to cancel and sent email on the morning of the scheduled afternoon estimate. I talked with someone twice and both said we have cancelled your visit. I said once I feel better I will call to...
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1.0
#1071675
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